FAQ - Your Questions, Answered
Find answers to all your questions about our products, services, and processes. We're here to help you every step of the way in bringing your brand to life.
About ZM Beauty
Do you have your own production facility?
No, we do not operate our own production facility. Instead, we partner with a network of trusted suppliers, which allows us to offer a broad and diverse range of cosmetic products.
By outsourcing production, we can source the best products from specialized manufacturers, ensuring you get high-quality items with competitive pricing. This approach saves you the hassle of working with multiple suppliers, while still providing customized solutions that meet your unique needs.
Are your prices higher than traditional cosmetic manufacturers?
No, we offer competitive prices that rival traditional cosmetic manufacturers.
By outsourcing production to trusted third-party facilities, we significantly reduce the overhead costs associated with operating manufacturing plants. Furthermore, our strong long-term relationships with Original Equipment Manufacturers (OEMs) allow us to secure better pricing and negotiate large-scale contracts on your behalf. We also source components like bulk products and packaging from specialized manufacturers, which helps us reduce costs even further. Feel free to request a free quote to see how our pricing compares.
What types of products can you manufacture?
We offer a comprehensive range of products across multiple categories, from makeup to skincare, haircare, and other personal care items.
Our flexible product assortment ensures we can support your brand as it grows and diversifies. With us, you have a one-stop solution for all your beauty and personal care needs, so you won't need to juggle multiple suppliers as your brand expands.
How can you offer such a broad product range?
We are able to offer a wide variety of products thanks to our extensive network of specialized suppliers.
Each supplier we partner with focuses on specific areas, such as lipstick formulations, high-quality packaging, or advanced printing and labeling. This specialization allows us to provide a diverse range of cosmetic products while maintaining the highest quality standards across all categories.
Do you offer custom formulation services?
Yes, we provide comprehensive custom formulation services.
Our expert team collaborates with you to create unique formulations that align with your brand’s vision and meet your specific requirements, ensuring that every product is perfectly tailored to your target market.
Do you work with startups?
Absolutely! We specialize in partnering with emerging beauty brands and professionals.
Unlike traditional manufacturers, we’re passionate about helping startups succeed. We offer low minimum order quantities (MOQs), simplified production processes, strong quality control, and comprehensive regulatory support, making it easier for new brands to launch and grow in the competitive beauty market.
MOQ & Pricing
What is the minimum order quantity (MOQ) for your private label products?
Our minimum order quantity (MOQ) varies depending on the product category, packaging options, and any customizations required.
Generally, the MOQ starts at 1,000 units per product. For makeup products, this applies individually to each color. If you have specific requirements, please reach out to discuss a tailored solution!
Can you also do less than 1000 units?
Our minimum order quantity (MOQ) is not fixed at 1000 units.
The MOQ varies depending on the product type and other factors. We offer different pricing for different order quantities, so for exact details, feel free to contact us for a free quote tailored to your needs.
Do you have a catalogue with prices?
Yes, we have a comprehensive product catalogue that includes detailed pricing.
Please contact us to receive the catalogue and get more information tailored to your specific needs. Additionally, all product details are available on our website, and you can bookmark it to stay updated with the latest product offerings and news.
How much does it cost to develop a custom product?
Our custom product development starts at $800-$1000
Which includes product customization, packaging design, and formula development. Additionally, we provide free product branding design and brand-building advice. For more detailed information, please contact us directly.
What are your payment terms and conditions?
For private label products, no payment is required before sample testing.
Once everything is confirmed and agreed upon, we will send the final invoice to proceed with production. For custom formulations, a down payment is required to begin the development process. The remaining balance is due after final testing, prior to starting production. This payment structure ensures transparency and aligns with your project milestones.
Production & Delivery
What certifications and quality standards do you adhere to?
We follow the highest industry standards to guarantee the quality and safety of our products.
Our suppliers are certified in GMP (Good Manufacturing Practices) and comply with ISO standards. We ensure all our products meet the relevant regulatory requirements. Additionally, we assist you in obtaining the necessary certifications for your products, ensuring they are fully compliant with industry standards.
How long does the development process take for a custom product?
The development timeline for a custom product typically ranges from 1 to 3 months.
This includes initial consultations, formulation development, testing, and final approval. The exact duration can vary depending on the complexity of the product, packaging, and any specific customizations or requirements you may have. We work closely with you at every stage to ensure a smooth process and timely delivery.
What is your lead time for production and delivery?
Our production and delivery lead time typically ranges from 8 to 20 weeks, depending on the complexity of the product and the number of iterations required.
Private label products generally have a shorter timeline, as they are quicker to market, while custom developments may take longer due to testing and formulation approvals before production begins. We prioritize efficiency and keep you informed throughout the process to ensure we meet your delivery expectations.
Can you provide samples before placing a bulk order?
Absolutely! We understand how important it is to test products before committing to a bulk order.
We offer samples for you to evaluate the quality, performance, and suitability of the product for your brand. We only ask that you cover the shipping costs. Our goal is to ensure you're completely satisfied with the product before proceeding with a larger order.
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Can you assist with logistics and shipping for international orders?
Yes, we can!
While our standard practice is to use EXW (Ex Works) terms, we are more than happy to assist with international shipping and logistics upon request. Our team can help coordinate the entire shipping process, ensuring your products reach their destination smoothly and efficiently.
Other Services
How do you handle product testing and stability testing?
We conduct comprehensive product and stability testing to ensure the safety, effectiveness, and longevity of your products.
Our testing includes microbial testing, preservative efficacy, and stability tests under various environmental conditions. This ensures that your products not only meet legal requirements but also remain safe and effective throughout their shelf life.
Do you offer organic or natural product formulations?
Yes, we offer organic, vegan, and natural product formulations.
Whether you choose from our existing private label options or develop your own custom formulation, our team can create products using high-quality, sustainably sourced ingredients that meet organic certification standards such as NATRUE or ECOCERT.
What about brand design? What’s included and why do I need it?
A brand is much more than just a logo—it’s the entire experience you create for your customers.
It includes your brand’s colors, fonts, image style, and tone of voice, all of which communicate what your brand stands for. Our brand development service helps you differentiate your brand in the competitive beauty industry by building a cohesive brand story and a unique visual identity that resonates emotionally with your customers. We handle everything from defining your brand’s core values to creating a distinctive persona and visual identity, ensuring your brand leaves a lasting impression and drives sales.
Do you help with packaging design?
Yes, absolutely!
We understand that your cosmetics packaging plays a crucial role in your brand’s success, just as much as the product itself. That's why we specialize in designing eye-catching packaging for both primary and secondary options. Our goal is to help your brand tell its story, convey quality, and immediately capture the attention of customers. We focus on enhancing your product's perceived value and visibility, ensuring it stands out and makes a lasting impression on your target audience.
Embark on Your Beauty Brand Journey Today
Your Ultimate Partner for Launching Cosmetic Products
- Flexible MOQ
- 300+ Ready-to-Use Formulations
- Custom Formulation Services
- Premium Quality Standards
- Private Label Solutions
- Brand Development Support
- Product Design Expertise
- Legal Compliance Assurance
Embark on Your Beauty Brand Journey Today
Your Ultimate Partner for Launching Cosmetic Products
- Flexible MOQ
- 300+ Ready-to-Use Formulations
- Custom Formulation Services
- Premium Quality Standards